Remember to back up your phone regularly, in case a problem stops you from doing it then and there. The following is a guide on how to factory reset the Pixel and Pixel XL. It’s important to note that before you go to factory reset a Pixel and Pixel XL, you should back up all files and information to prevent any data from being lost. If the method above didn’t help you fix the black screen problem on the Pixel and Pixel XL, then you should try to factory reset the smartphone.
Read this guide for a more detailed explanation on how to clear the cache on the Pixel and Pixel XL After the cache partition is cleared, the Pixel and Pixel XL will reboot automatically.Using the “Volume Down” button, highlight “wipe cache partition” and press the Power button to select it.After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.Press and hold the Volume Up, Home, and Power buttons at the same time.Wiping the cache partition clears out any temporary data that may be causing the problem. So if there’s an app or a command keeping the screen from waking up, it shouldn’t be in effect here. Recovery Mode an independent, comparatively lightweight runtime, partitioned off from the main operating system. The following steps will get the Google Pixel and Pixel XL into Recovery Mode by booting the smartphone. Boot to Recovery Mode and Wipe Cache Partition
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